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Michael Jackson O2 ticket-holders to be refunded

Michael Jackson, King of Pop

Story by Jack Foley

TICKETHOLDERS for the sell-out Michael Jackson concerts at London’s O2 Arena should get their money back following the singer’s death.

The first of 50 shows had been due to start on July 13 as the king of pop looked to set up as his big comeback.

But in light of Jackson’s tragic death from a suspected heart attack on Thursday (June 28), fans who bought directly from official outlets should now get a full refund.

Those that acquired their tickets through a third party, however, may face the prospect of forfeiting their money. The BBC reports that if no terms and conditions applied, then these buyers have no legal rights.

Anyone who bought tickets directly from The O2, or from agencies connected to the tour, should get a refund or possibly an exchange for another event as stated in their terms and conditions.

Ticketholders should check their confirmation e-mail for the name of the ticketing company through which the tickets were bought. This shows who they should make their claim to.

Commenting on the situation, a representative for concert organiser AEG Live said the company planned to make a proper announcement on Friday, adding: “At this time our thoughts are with Michael’s children, family and friends. We will announce ticketing details in due course.”

A statement from Ticketmaster said: “Ticketmaster is aware of the news relating to Michael Jackson. We have no official information at this stage. As soon as we have any information we will immediately contact all customers who have booked tickets through Ticketmaster or GET ME IN!”

Ticket exchange business Seatwave.com has announced that it will refund any tickets bought through its website, while auction website eBay is advising its users who bought tickets through the site to contact the sellers to ask for a refund.

If they bought using Paypal, they can get their money back if the purchase was made during the last 45 days.

Anyone who spent more than £100 on tickets using their credit card, or Visa or Mastercard debit card, can also apply to their card provider for compensation if all else fails.

In total, some 800,000 tickets had been sold for the 50 shows, which were due to last until next year (2010). After being announced by the singer, the tickets sold at at a rate of 11 per second, 657 per minute and nearly 40,000 an hour.

Read our Michael Jackson obituary